Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators

Recalled February 12, 2007 · CPSC recall 07529 · Atmel

Hazard

The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.

Remedy

Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.

Units

About 4,000

Incidents / injuries

Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.

Description

The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.

What to do

Contact

For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at http://www.security.honeywell.com

Product

Atmel Microcontrollers used in Honeywell Digital Cellular Communicators

Manufacturer(s)

Atmel Corp., of San Jose, Calif. (microcontrollers) · The security business of Honeywell International, located in Syosset, N.Y. (communicators)

Retailers

Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.

Made in

Taiwan · Mexico

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →