RecallWatchUSA

Home / Recalls / Lighting & Electrical

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

Recalled November 1, 2012 · CPSC recall 13022 · Bose

Picture of recalled Bose CineMate Series IIPicture of recalled Bose CineMate GS Series IIPicture of recalled Bose CineMate bass modulePicture of recalled Bose CineMate serial number location
Hazard
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
Remedy
Replace · Repair
Units
About 20,500
Incidents / injuries
Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.

Description

This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.

What to do

Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.

Contact

Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

Product
Dual-Voltage CineMate II Home Theater Speaker Systems
Distributed by
Bose Corporation, of Framingham, Mass.
Retailers
U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
Made in
Mexico

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard | RecallWatchUSA