CPSC, Euroflex Americas Inc., and QVC Announce Recall of Steam Cleaners
Recalled July 6, 2004 · CPSC recall 04562 · Euroflex Americas Inc., and QVC
Hazard
Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
Remedy
Repair kits are being provided by QVC to the consumer.
Units
About 22,000
Incidents / injuries
22 complaints of steam escaping, which could burn the user holding the steam cleaner. None required medical treatment.
Description
Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.
What to do
Repair kits are being provided by QVC to the consumer.
Contact
Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
Product
Multi-surface Steam Cleaner with Attachments
Manufacturer(s)
Euroflex Americas Inc., of New York, N.Y.
Retailers
QVC television nationwide, from February 2004 to March 2004, at $69.
Made in
Italy
Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →