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CPSC, SecureAlert Announce Recall of Safety and Security Phones

Recalled November 18, 2003 · CPSC recall 04513 · SecureAlert

Recalled GPS2000 MobilePAL+GPS Safety and Security PhoneRecalled GPS2000 MobilePAL+GPS Safety and Security Phone
Hazard
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
Remedy
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Units
1,000
Incidents / injuries
SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.

Description

This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.

What to do

Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

Contact

Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT).

Product
GPS2000 MobilePAL+GPS Safety and Security Phones
Distributed by
SecureAlert Inc., of Salt Lake City, Utah
Retailers
SecureAlert and private security dealers nationwide, from May 2003 through July 2003.
Made in
Japan

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

CPSC, SecureAlert Announce Recall of Safety and Security Phones | RecallWatchUSA