CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers

Recalled January 29, 2003 · CPSC recall 03519

Hazard

Arcing may cause the fuser assembly to overheat, posing a fire hazard.

Remedy

Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit.

Units

About 17,000

Incidents / injuries

There have been three reports of overheating, causing minor property damage. No injuries have been reported.

Description

These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616

What to do

Contact

Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST. Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com

Product

Xerox, Hitachi, and GCC brand laser printers

Distributed by

Xerox International Partners, of Palo Alto, Calif.

Retailers

Xerox Engineering Systems, Hitachi Printing Solutions America and GCC Technologies sold the printers nationwide for prices ranging from $1,599 to $6,999.

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →