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Custom Truck & Body Works 2020 Electrical System recall

Recalled June 1, 2021 · NHTSA recall 21V408000 · Custom Truck & Body Works

Hazard
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Units
990 units

Description

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

What to do

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

Product
Custom Truck & Body Works FORD F-550
Manufacturer(s)
Custom Truck And Body Works

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov

Custom Truck & Body Works 2020 Electrical System recall | RecallWatchUSA