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Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
Recalled September 20, 2016 · CPSC recall 16267 · Denon
Description
This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
What to do
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping.
Contact
Denon toll-free at 844 -759-1987 from 10 a.m. to 10 p.m. ET Monday through Friday and 12 p.m. to 8 p.m. ET on Saturday or online at https://usa.denon.com and click on "Product Recall Information" at the bottom of the page.
Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →