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DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard

Recalled December 21, 2023 · CPSC recall 24065 · DGL

Recalled Hover-1 Helix hoverboard in CamouflageRecalled Hover-1 Helix hoverboard in GalaxyHover-1 Helix label on the bottom of the hoverboardHover-1 Helix serial number label on the bottom of the hoverboard
Hazard
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
Remedy
Replace
Units
About 25,000
Incidents / injuries
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.

Description

This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.

What to do

Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.

Contact

DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.

Product
Hover-1 Helix hoverboards (Camouflage and Galaxy colors only)
Imported by
DGL Group Ltd., of Edison, New Jersey
Retailers
Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
Made in
China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard | RecallWatchUSA