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E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

Recalled December 15, 2022 · CPSC recall 23716 · E-Bikes

Recalled Gyroor C3 e-bike
Hazard
The e-bike's battery pack can ignite, posing fire and burn hazards.
Remedy
Repair
Units
About 3,300
Incidents / injuries
Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.

Description

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

What to do

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Contact

Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email [email protected], or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.

Product
Gyroor C3 e-bikes
Manufacturer(s)
Shenzhen Chirrey Technology Co., Ltd., of China
Distributed by
Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Retailers
Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.
Made in
China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) | RecallWatchUSA