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Entegra, Jayco 2023–2024 Electrical System recall

Recalled November 16, 2023 · NHTSA recall 23V771000 · Entegra

Hazard
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Units
134 units

Description

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."

What to do

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Product
Entegra ALANTE · Entegra EMBLEM · Entegra PRECEPT · Entegra PRECEPT PRESTIGE · Entegra VISION · Entegra VISION XL
Manufacturer(s)
Jayco, Inc.

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →