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Ford, Lincoln 2018–2023 Equipment recall

Recalled June 9, 2023 · NHTSA recall 23V420000 · Ford

Hazard
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Remedy
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Units
691,133 units

Description

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

What to do

Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Product
Ford EXPEDITION · Ford F-250 SD · Ford F-350 SD · Ford F-450 SD · Ford F-550 SD · Ford NAVIGATOR
Manufacturer(s)
Ford Motor Company

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →

Ford, Lincoln 2018–2023 Equipment recall | RecallWatchUSA