Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels
Recalled July 27, 2007 · CPSC recall 07565 · Gamewell-FCI
Hazard
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
Remedy
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Units
About 1,100
Incidents / injuries
Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
Description
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.
What to do
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Contact
For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com
Product
Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels
Manufacturer(s)
Gamewell-FCI, of Northford, Conn.
Retailers
Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
Made in
United States
Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →