Human Touch Recalls Reclining Chairs Due to Fall Hazard

Recalled November 23, 2016 · CPSC recall 17036 · Human Touch

Human Touch’s Perfect Chair, model PC-610

Hazard

The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.

Remedy

Refund · Repair

Units

About 1,100

Incidents / injuries

The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.

Description

This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.

What to do

Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

Contact

Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at [email protected] or online at www.humantouch.com and click on Support and then on Recall for more information.

Product

Perfect power recliner chairs

Imported by

Human Touch LLC, of Calif.

Distributed by

Human Touch LLC, of Calif.

Retailers

Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.

Made in

Thailand

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →