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Konica Minolta Recalls Printers Due to Fire Hazard

Recalled February 2, 2012 · CPSC recall 12717 · Konica Minolta

Magicolor 3730DNMagicolor 4750DNBizhub C35/C35PBizhub C35 (As floor model with all paper trays)
Hazard
The printers can short circuit and overheat during use, posing a fire hazard.
Remedy
Replace
Units
About 8,430
Incidents / injuries
The firm is aware of two reports of the printers overheating. No injuries have been reported.

Description

This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

What to do

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Contact

For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us

Product
Konica Minolta Printers
Imported by
Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J.
Retailers
Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500.
Made in
China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

Konica Minolta Recalls Printers Due to Fire Hazard | RecallWatchUSA