Mack 2024 Electrical System recall
Recalled June 4, 2024 · NHTSA recall 24V399000 · Mack
Hazard
A sudden loss of steering control and drive power increases the risk of a crash. · NHTSA advisory: Do Not Drive
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Units
24 units
Description
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
What to do
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Product
Mack MD (ELECTRIC)
Manufacturer(s)
Mack Trucks, Inc.
Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →