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Mercedes-benz 2014–2020 Structure recall

Recalled March 19, 2021 · NHTSA recall 21V197000 · Mercedes-benz

Hazard
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Units
15,096 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

What to do

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Product
Mercedes-benz AMG C43 · Mercedes-benz AMG C63 · Mercedes-benz AMG CLA45 · Mercedes-benz AMG GLA45 · Mercedes-benz AMG GLC43 · Mercedes-benz AMG GLC63 · Mercedes-benz AMG GLE43 · Mercedes-benz AMG GLE63 · Mercedes-benz AMG S63 · Mercedes-benz AMG S65 · Mercedes-benz C 300 · Mercedes-benz C 350 E · Mercedes-benz C300 · Mercedes-benz C350E · Mercedes-benz C400 · Mercedes-benz C450 · Mercedes-benz CLA 250 · Mercedes-benz CLA250 · Mercedes-benz GLA 250 · Mercedes-benz GLC 300 · Mercedes-benz GLC300 · Mercedes-benz GLC350E · Mercedes-benz GLE450 · Mercedes-benz S 450 · Mercedes-benz S550 · Mercedes-benz S560 · Mercedes-benz S600
Manufacturer(s)
Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →

Mercedes-benz 2014–2020 Structure recall | RecallWatchUSA