Mercedes-benz 2022–2023 Electrical System recall

Recalled May 2, 2023 · NHTSA recall 23V309000 · Mercedes-benz

Hazard

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Units

3,828 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

What to do

Product

Mercedes-benz AMG EQS 53 · Mercedes-benz EQS 450 · Mercedes-benz EQS 450+ · Mercedes-benz EQS 580 · Mercedes-benz EQS450 · Mercedes-benz EQS580 · Mercedes-benz S 580 E · Mercedes-benz redundant EQE 350 4MATIC

Manufacturer(s)

Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →