Mercedes-benz 2024 Equipment recall

Recalled September 13, 2024 · NHTSA recall 24V688000 · Mercedes-benz

Hazard

An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Remedy

Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Units

2,025 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.

What to do

Product

Mercedes-benz AMG CLE53 · Mercedes-benz CLE 300 · Mercedes-benz CLE 450 · Mercedes-benz E 350 · Mercedes-benz E 450

Manufacturer(s)

Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →