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Mercedes-benz, Mercedes-maybach 2014–2020 Structure recall

Recalled December 15, 2023 · NHTSA recall 23V854000 · Mercedes-benz

Hazard
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Units
2,976 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

What to do

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Product
Mercedes-benz AMG C43 · Mercedes-benz AMG C63 · Mercedes-benz AMG CLA45 · Mercedes-benz AMG GLA45 · Mercedes-benz AMG GLC43 · Mercedes-benz AMG GLC63 · Mercedes-benz AMG GLE43 · Mercedes-benz AMG GLE63 · Mercedes-benz AMG S63 · Mercedes-benz AMG S65 · Mercedes-benz C 300 · Mercedes-benz C 350 E · Mercedes-benz C300 · Mercedes-benz C350E · Mercedes-benz C400 · Mercedes-benz C450 · Mercedes-benz CLA 250 · Mercedes-benz CLA250 · Mercedes-benz GLA 250 · Mercedes-benz GLC 300 · Mercedes-benz GLC 350 E · Mercedes-benz GLC300 · Mercedes-benz GLC350E · Mercedes-benz GLE450 · Mercedes-benz S 560 4MATIC · Mercedes-benz S550 · Mercedes-benz S550E · Mercedes-benz S600 · Mercedes-benz redundant S550E
Manufacturer(s)
Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov

Mercedes-benz, Mercedes-maybach 2014–2020 Structure recall | RecallWatchUSA