Mercedes-benz, Mercedes-maybach 2023–2025 Electrical System recall

Recalled May 28, 2024 · NHTSA recall 24V372000 · Mercedes-benz

Hazard

A sudden loss of drive power increases the risk of a crash.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Units

14,912 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

What to do

Product

Mercedes-benz AMG EQE 53 4MATIC · Mercedes-benz AMG EQE SUV 53 4MATIC · Mercedes-benz AMG EQS 53 4MATIC · Mercedes-benz EQE 350 4MATIC · Mercedes-benz EQE 350+ · Mercedes-benz EQE 500 · Mercedes-benz EQE SUV 350 4MATIC · Mercedes-benz EQE SUV 350+ · Mercedes-benz EQE SUV 500 4MATIC · Mercedes-benz EQS 450+ · Mercedes-benz EQS 580 · Mercedes-benz EQS SUV 450 4MATIC · Mercedes-benz EQS SUV 450+ · Mercedes-benz EQS SUV 580 4MATIC · Mercedes-benz EQS SUV 680 4MATIC · Mercedes-benz redundant EQS 450

Manufacturer(s)

Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →