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Prevost 2005–2024 Equipment Adaptive/Mobility recall

Recalled July 9, 2024 · NHTSA recall 24V523000 · Prevost

Hazard
An unstable wheelchair increases the risk of injury to lift occupants.
Remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Units
2,653 units

Description

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

What to do

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

Product
Prevost H3-41 · Prevost H3-45 · Prevost H3-45 VIP · Prevost X3-45 · Prevost X3-45 COMMUTER
Manufacturer(s)
Prevost Car (US) Inc. · AMERICAN CARRIAGE INC.

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →