Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard

Recalled August 31, 2023 · CPSC recall 23271 · Prime-Line

Recalled Glass Doorknobs Passage Door Latch Set

Recalled Glass Doorknobs Mortise Lock Set

Hazard

The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

Remedy

Refund

Units

About 167,000 (In addition, about 10,265 were sold in Canada)

Incidents / injuries

The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.

Description

This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.

What to do

Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.

Contact

Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.

Product

Glass Doorknobs

Imported by

Prime-Line Products LLC, of Redlands, California

Retailers

Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →