Proterra 2019–2020 Electrical System recall
Recalled April 19, 2021 · NHTSA recall 21V268000 · Proterra
Hazard
The rear door may open without the driver's awareness, increasing the risk of injury.
Remedy
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Units
12 units
Description
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
What to do
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Product
Proterra CATALYST
Manufacturer(s)
Phoenix Motorcars
Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →