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Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury
Recalled March 24, 2022 · CPSC recall 22107 · Segway
Description
This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall.
What to do
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Contact
Segway toll-free at 888-523-5583 from 5:30 a.m. to 5 p.m. PT any day, email at [email protected] or online at https://segway- ninebot.force.com/hc/SegwayRequestNewForm or www.Segway.com and click on "Recall" under the Customer Support Column and then on the blue Help chat icon on the right side of the page for more information.
Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →