Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)

Recalled October 18, 2019 · CPSC recall 20704 · Soft Play

Recalled Spider Climb vertical playground climber with multi-level platforms

Hazard

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

Remedy

Repair

Units

About 200

Incidents / injuries

There have been 37 incidents resulting in 34 reports of injuries.

Description

This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.

What to do

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

Contact

Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.

Product

Spider Climb playground climbers

Manufacturer(s)

Soft Play LLC, of Huntersville, N.C.

Retailers

Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.

Made in

United States

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →