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Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)

Recalled September 2, 2021 · CPSC recall 21778 · Step2®

Recalled Step2 StepUp Sidekick Learning TowerRecalled Step2 StepUp Sidekick Learning TowerManufacture code 10-2020 can be found on the removable seat/stepManufacture code 3-2021 can be found on the removable seat/step
Hazard
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
Remedy
Refund
Units
About 1,570 (in addition, about 34 were sold in Canada)
Incidents / injuries
Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.

Description

This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.

What to do

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.

Contact

Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.

Product
StepUp Sidekick Learning Towers
Manufacturer(s)
The Step2 Company LLC, of Streetsboro, Ohio
Retailers
Online at Step2.com and at Amazon.com during May 2021 for about $100.
Made in
United States

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert) | RecallWatchUSA