RecallWatchUSA

Home / Recalls / Medical Devices

Telcare, LLC recalls Philips Connected Blood Glucose Meter, BGM 4; Model Number: TM0009;

Recalled March 12, 2025 · FDA recall Z-1270-2025 · Telcare

Hazard
Telcare, LLC has received customer complaints related to battery expansion/swelling for its Philips Connected Blood Glucose Meter (i.e., BGM 4 brand name) Monitoring System.. The issue was identified by post market surveillance data (customer complaints) - events of battery expansion/swelling and associated symptoms, e.g., leading to the device's removable back cover (battery port) to separate. If there is a loss of primary function of the device due to the described device defect, an immediate health consequence that may result is prolonged hypoglycemia or hyperglycemia due to delay in treatment, as the blood glucose measurement is not available to guide treatment. In a worst-case situation, there is potential for battery swelling to result in explosion of the battery and/ or device. Exposure to explosion, and subsequently projectiles from the explosion, may result in several immediate health consequences, including concussion, headache, dizziness, eye irritation, blurred vision, eye injury, and vision impairment. · FDA Class II
Units
34,764 units
Sold at
US Nationwide distribution.

Description

Telcare, LLC has received customer complaints related to battery expansion/swelling for its Philips Connected Blood Glucose Meter (i.e., BGM 4 brand name) Monitoring System.. The issue was identified by post market surveillance data (customer complaints) - events of battery expansion/swelling and associated symptoms, e.g., leading to the device's removable back cover (battery port) to separate. If there is a loss of primary function of the device due to the described device defect, an immediate health consequence that may result is prolonged hypoglycemia or hyperglycemia due to delay in treatment, as the blood glucose measurement is not available to guide treatment. In a worst-case situation, there is potential for battery swelling to result in explosion of the battery and/ or device. Exposure to explosion, and subsequently projectiles from the explosion, may result in several immediate health consequences, including concussion, headache, dizziness, eye irritation, blurred vision, eye injury, and vision impairment.

Product
Philips Connected Blood Glucose Meter, BGM 4; Model Number: TM0009;
Manufacturer(s)
Telcare, LLC

Source: U.S. Food and Drug Administration. Official recall notice on fda.gov

Telcare, LLC recalls Philips Connected Blood Glucose Meter, BGM 4; Model Number: TM0009; | RecallWatchUSA