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Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's

Recalled November 9, 2023 · CPSC recall 24023 · Twin-Star

Recalled Style Selections 42-inch-wide Black Infrared Quartz Electric FireplaceTop panel with label identifying model numberBack panel with label identifying date code and serial number
Hazard
The electric fireplaces can overheat, posing a fire hazard.
Remedy
Refund
Units
About 14,670
Incidents / injuries
Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.

Description

This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.

What to do

Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.

Contact

Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or www.twinstarhome.com and click on "Product Recalls" for more information.

Product
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Manufacturer(s)
Twin-Star International Inc, of Boca Raton, Florida
Retailers
Lowe's stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
Made in
Vietnam

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's | RecallWatchUSA