Unilever Recalls Dove Facial Cleansing Massager after Nine Reports of Minor Injuries

Recalled February 28, 2006 · CPSC recall 06098 · Unilever

Hazard

The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.

Remedy

Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.

Units

About 438,000 units (about 50,000 of which have been purchased by consumers)

Incidents / injuries

Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.

Description

The recall involves a white hand-held Facial Cleansing Massager wand that is intended for use with Dove Cleansing Pillows. When turned on, the unit vibrates. This notice applies to all units and all codes of the SkinVitalizer. No other Dove products or Dove Facial Cleansing pillows are involved in this recall.

What to do

Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.

Contact

Contact Unilever at (800) 896-9479 anytime, or visit the firm's Web site www.dove.com

Product

Dove™ SkinVitalizer - Facial Cleansing Massager

Distributed by

Unilever, of Trumbull, Conn.

Retailers

Discount department, drug and grocery stores nationwide during February 2006 for about $10.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →