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Volvo BUS 2009–2021 Equipment Adaptive/Mobility recall

Recalled August 2, 2021 · NHTSA recall 21V597000 · Volvo BUS

Hazard
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Units
266 units

Description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."

What to do

Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Product
Volvo BUS 9700
Manufacturer(s)
Volvo Bus Corporation

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov

Volvo BUS 2009–2021 Equipment Adaptive/Mobility recall | RecallWatchUSA