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Western Star 2016–2020 Visibility recall

Recalled November 4, 2019 · NHTSA recall 19V792000 · Western Star

Hazard
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Units
2,725 units

Description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

What to do

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Product
Western Star 4900 · Western Star 5700
Manufacturer(s)
Daimler Trucks North America, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov

Western Star 2016–2020 Visibility recall | RecallWatchUSA