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Ascom (US) Inc. recalls Ascom Telligence Nurse Call System
Recalled November 28, 2018 · FDA recall Z-0486-2019 · Ascom (US)
Hazard
There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures. · FDA Class II
Units
57 units
Sold at
AL, CA, CO, GA, IN, KY, LA, ME, MI, MO, MN, MS, NE, NV, OH, PA, RI, TX UT, VA, WI
Description
There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.
Product
Ascom Telligence Nurse Call System
Manufacturer(s)
Ascom (US) Inc.
Source: U.S. Food and Drug Administration. Official recall notice on fda.gov →