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Sutphen 2019–2020 Equipment recall

Recalled June 2, 2021 · NHTSA recall 21V412000 · Sutphen

Hazard
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
Remedy
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Units
8 units

Description

Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

What to do

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

Product
Sutphen FIRE TRUCK
Manufacturer(s)
Sutphen Corporation

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov

Sutphen 2019–2020 Equipment recall | RecallWatchUSA